Subscription Policy
Thank you for choosing Bright Minds, where interactive learning is powered by OpenAI technology. Our subscription policy ensures transparency, flexibility, and fairness to all our users. Please review the following terms carefully before subscribing.
Subscription Plans
We offer the following subscription plans tailored to your needs:
- Weekly Subscription
- Monthly Subscription
All subscriptions include access to:
- Dynamically generated educational content using OpenAI APIs.
- Custom question-and-answer sets based on user prompts and syllabus selections.
- Interactive learning tools for kids and parents.
Once subscribed, you can manage or cancel your subscription at any time through your account dashboard.
Free Trial
We offer a free trial period for new users to explore our services. During this trial, you will have access to all features of your selected plan. After the trial ends, your subscription will automatically renew unless canceled before the trial period concludes.
Cancellation Policy
You may cancel your subscription at any time. Upon cancellation:
- You will retain access to your plan's features until the end of the current billing cycle.
- No refunds will be issued for partial periods of service unless required by applicable law.
To cancel, visit your account settings and follow the cancellation steps provided. If you encounter any issues, please contact our support team for assistance.
Refund Policy
Due to the nature of our AI-driven services, refunds are generally not provided. However, we may consider refunds in the following cases:
- Technical issues preventing access to our services for a prolonged period.
- Duplicate subscriptions resulting from a system error.
Refund requests are evaluated on a case-by-case basis. To request a refund, please contact our support team with your subscription details and a description of the issue.
Dynamic AI Content Disclaimer
Bright Minds leverages OpenAI APIs to generate dynamic content, including customized question-and-answer sets. While we strive for accuracy, the AI-generated content may occasionally include errors, inaccuracies, or omissions. By subscribing, you acknowledge that:
- The content is generated dynamically and is subject to potential inaccuracies.
- Bright Minds is not liable for errors in AI-generated content and recommends using it as a supplementary tool alongside verified sources.
Billing and Payments
All subscriptions are billed in advance based on the plan selected. You may update your payment method at any time in your account settings. Bright Minds reserves the right to suspend access to the service in the event of payment failures or disputes.
Dispute Resolution
If you have any disputes or issues with your subscription, please contact our support team at support@aikidslearningplatform.com. We aim to resolve disputes within 7-20 business days.
For unresolved disputes, users located in New Zealand may pursue remedies in accordance with the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
Account Sharing
Subscription accounts are intended for individual use. Sharing account credentials with others is strictly prohibited and may result in account suspension or termination.
Modifications to the Subscription Policy
Bright Minds reserves the right to update or modify this subscription policy at any time. Changes will be communicated to users via email or website notifications. Continued use of the service constitutes acceptance of the updated terms.
Privacy and Data Security
We are committed to protecting your data. Please refer to our Privacy Policy for details on how your personal information is collected, used, and protected.
Contact Us
If you have any questions or concerns about your subscription, please contact us: